We’re not your normal ‘run of the mill’ web hosting provider; we’ve been around since 1995!

Our business model is very different to most other providers; our priority is helping you maintain smoother web hosting, email and web services operations. Our philosophy is ‘doing it right the first time’, so when you need us rest assured we’ll help you find a solution, one way or another.

For all Enquiries and Support Requests

We would love to hear from you with any enquiries you may have. Please send us an email via a support ticket or you can also try calling us.

Call our office during business hours (10am – 5pm, Monday to Friday)

Email: support@diskman.net

Phone: 1300 889 804


Book yourself into an Ask Us Anything session to discuss anything creative.

This service is not for support. If you have a support issue, please submit a ticket.
Ask anything consultation via Microsoft Teams
Ask anything consultation via Zoom
Ask anything consultation via Facetime
Ask anything consultation via Telephone

The fastest way to get help is to submit a support ticket

Before you contact us for support, please note

We do not support issues related to 3rd party vendors such as your internet service provider. If you have a problem with their services, you will need to contact them directly.

Check Your Internet Connection

To see if the problem you are experiencing is a result of a potential problem with your Internet Service Provider (e.g. Telstra, Optus, your mobile provider), check to see if you can search the internet. Google something and see if you can search.

If you have no internet access, then you won’t be able to view your website, access you web hosting account, or download your emails. Don’t panic, this does not mean your website or email is ‘down’, just contact your internet service provider to get it sorted.

If you can browse the internet but still can’t see your web site or use your email, then contact us.

Support Services

Our support services include:

  • Web hosting/email telephone Support
  • Web hosting/email Remote Desktop Support
  • Customised training in Content Management System (CMS) such as WordPress and other IT training

Through our professional partners we can also point you in the right direction for:

  • Computer Sales & Repairs
  • Home & Office Networks
  • Antivirus and Anti Spyware Solutions
  • Data & AV Cabling
  • Printing

If you have to call us for support, please make sure:

  • That you are in front of your PC. We cannot help you if you are not in front of your PC.
  • That your PC is properly connected to the Internet (see above).
  • That you have your email user name and password handy (if possible).
  • That if you need a password set, that the account owner is nearby. We’ll need to get their authorisation.
  • That you’ve read through our Troubleshooting Guide. Many of your questions might be answered there. This could save you time and a phone call!

Proven Track Record Since 1995

DISKMANdotNet has a proven track record of providing reliable, secure, and fast web hosting since 1995. Most of our original customers that joined us in the 90s and are still with us today!

Aussie Owned & Operated

Now more than ever, our customers appreciate that DISKMANdotNet is Australian owned and operated. If something happens and you need support fast, we are only a support ticket or phone call away.

Service You Can Rely On

Our attention to you is first and foremost on our priority list. For creative discussions or when an emergency arises, when you need us we’ll be there. Just send us a ticket and we’ll get back to you promptly.

Custom solutions for every need

The solutions we provide are carefully thought out, customised and delivered for your in a cost efficient and timely manner. Doing it right the first time!

Peace of mind

We take the headaches out of running your website if you want us to. Our maintenance plans are ‘set and forget’; leaving you to concentrate on your business.


When you join DISKMANdotNet you are joining a community of business owners. We encourage and often recommend our clients to each other; especially when there’s a good fit.

Partnership Opportunities

We partner with selected Australian Digital Agencies, Business Consultants and Creative Individuals who may be interested in adding a new dimension to their business and create additional income streams. If you become a partner, what we offer, you can resell hosting to your clients and network.