This is your iPhone/iPod Touch email set up guide. Please follow the instructions carefully.

Before you start:

• Please ensure you know your email user name (this is usually the full email address) and password.
• Italicised text is used throughout this guide to demonstrate example settings. This should not be copied directly!

Let's get started!

Locate and tap the Settings button on your device. 

Step 1 

Scroll down to Mail, Contacts, Calendars and tap Add Account.

If this is the first account you’re setting up on the iPhone or the iPod Touch, tap Mail. Otherwise, from the Home screen choose “Settings > Mail > Accounts > Add Account…”. 

Step 2 

Then select "Other"

Step 3 

Click Add Mail Account

Step 4 

Then input the following information:

• Name – this is the name you want to associate with the e-mail address. It is what people who receive your e-mails will see as who sent the mail
• Address – the e-mail address that you are going to be using (e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
• Password – The password will also have been supplied to you, please note the password is case sensitive.
• Description – A description so that you can identify your account (e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
• And tap SAVE.

Step 5

Next, select the server type – POP – by tapping the option on the right

Step 6 

Then input the following account information for the Incoming Mail Server:

• Host Name - needs to be set to mail.yourdomainname.com.  Please do not enter any @ symbols into the server address box.
• User Name – the full email address for the account, complete with @ symbol)
• Password – the password field has been completed from your earlier entry.

Step 7 

Input the same information for the Outgoing Mail Server, exactly as you have entered for the Incoming Mail Server, including the password.

Then tap SAVE.

Your device will then try to verify the POP account information. You may receive a prompt asking to connect without using SSL – tap YES

Then tap SAVE again.

You may be prompted that “POP account verification failed” and a warning that this account may “not be able to send or receive emails”.

Tap SAVE again.

FINAL STEP 

Lastly, you need to edit your email settings on your computer so that email is left on the server for long enough for your mobile device to be able to retrieve your emails while on the road.

Your computer's email program will normally delete mail off the server once it's downloaded.  So in order to be able to get your emails while on the road:

Go to your email settings for this account on your computer and find where you can set the account to "Leave Mail On Server".  Set this to 1 or 2 days. 

That's it! You're done. Your mail account is now ready for use. Navigate into Mail from your home screen on your device to check your mail.